Terms of service

Terms of Service

Last Updated: October 4, 2026

Overview

This website is operated by Palm Picks & Co. Throughout the site, the terms “we,” “us,” and “our” refer to Palm Picks & Co.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced on our website, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products from us.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose.

You may not attempt to interfere with the security, operation, or functionality of our website.

2. Products & Services

We make reasonable efforts to display our products, descriptions, photographs, colors, specifications, measurements, and pricing as accurately as possible.

However, product colors and appearance may vary depending on your device, screen settings, manufacturing variations, or other factors.

We reserve the right to modify or discontinue products without notice. Certain products may be available exclusively online and may have limited quantities.

3. Product Availability

Product availability is subject to change without notice.

In some circumstances, a product may become unavailable after an order has been placed.

If we are unable to fulfill an item, we may cancel the affected item and issue a refund to the original payment method.

4. Pricing

Prices are subject to change without notice.

We reserve the right to correct pricing errors, typographical errors, product information, promotions, discounts, or other inaccuracies.

If a significant pricing error affects an order that has already been placed, we may contact you for further instructions or cancel and refund the affected order where permitted by law.

5. Orders

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, payment problems, or violations of these Terms.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customers agree to provide current, complete, and accurate billing, shipping, payment, and contact information when placing an order.

6. Order Changes & Cancellations

Orders may begin processing shortly after they are placed.

If you need to change or cancel an order, contact us immediately at palmpicksco@gmail.com.

We will attempt to accommodate your request, but we cannot guarantee that an order can be changed or canceled after processing has begun.

Orders that have already shipped cannot be canceled.

7. Shipping & Delivery

Shipping and delivery times provided on our website are estimates and are not guaranteed.

Products may be processed, fulfilled, or shipped by third-party fulfillment partners and may originate from different locations.

Orders containing multiple products may arrive in separate packages.

Delivery may be affected by shipping carriers, weather, customs processing, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers must contact Palm Picks & Co. before mailing a return.

Do not return products to the address printed on the original shipping package unless specifically instructed to do so.

Approved physical returns must follow the return instructions provided by Palm Picks & Co.

9. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete order, please contact us promptly at palmpicksco@gmail.com.

We may request photographs, video, packaging information, shipping labels, or other reasonable evidence to verify the issue.

Qualifying claims may be resolved through a replacement, refund, or other appropriate remedy in accordance with our Return & Refund Policy and applicable law.

10. Third-Party Fulfillment & Services

Some products may be stored, processed, fulfilled, or shipped by third-party suppliers, fulfillment providers, or shipping carriers.

Certain website features and services may also be provided by third parties and may be subject to their own terms and privacy practices.

The use of third-party providers does not eliminate any consumer rights that may apply under applicable law.

11. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors and update information as appropriate.

12. Promotions & Discount Codes

Promotions, sales, discount codes, giveaways, and special offers may be subject to additional conditions.

Unless otherwise stated, discount codes may not be combined with other offers.

We reserve the right to modify or discontinue promotions where permitted by law.

13. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

We may work with third-party providers necessary to operate our online store, process payments, fulfill orders, provide customer service, analyze website performance, and provide other business services.

Please review our Privacy Policy for additional information about how personal information is collected, used, and shared.

14. Prohibited Uses

You may not use our website or services to:

Violate applicable laws or regulations.
Engage in fraudulent or deceptive activity.
Submit false or misleading information.
Introduce viruses, malicious code, or other harmful technology.
Attempt unauthorized access to our website, systems, or customer information.
Interfere with the security or operation of our website.
Use our website or content in a manner that infringes upon the rights of another person or organization.

We reserve the right to restrict or terminate access for violations of these Terms.

15. Intellectual Property

Unless otherwise stated, original content owned by Palm Picks & Co., including our branding, logos, graphics, text, website design, and other original materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without permission.

Third-party trademarks, product images, names, logos, and other intellectual property remain the property of their respective owners.

16. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always operate uninterrupted or error-free.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded or limited.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Palm Picks & Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Palm Picks & Co. from claims, liabilities, damages, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

20. Termination

We may suspend or terminate access to our website or services for violations of these Terms or for unlawful or fraudulent activity.

Obligations and liabilities incurred before termination will survive where applicable.

21. Governing Law

These Terms of Service will be governed by applicable laws of the State of Florida and the United States, without limiting any consumer protections or other rights that may apply under applicable law.