Contact Us

We’re here to help! If you have questions about an order, product, shipping, return, refund, or anything else related to your purchase, please contact Palm Picks & Co.

Customer Support

Email: palmpicksco@gmail.com

We aim to respond to customer inquiries within 1–2 business days.

When contacting us about an existing order, please include your name and order number so we can assist you as quickly as possible.

Returns & Refunds

If you need assistance with a damaged, defective, incorrect, or missing item, please email:

palmpicksco@gmail.com

Please include your order number, a description of the issue, and clear photos or video when applicable.

Do not mail a return without contacting us and receiving return authorization first.

Approved Return Address

If a physical return is approved, you may be instructed to send it to:

Palm Picks & Co.
5039 Pinebreeze Ct.
West Palm Beach, FL 33415
United States

Important: Do not send products to this address unless your return has been approved and you have received return instructions from us.

Order Changes & Cancellations

If you need to request a change or cancellation, contact us at palmpicksco@gmail.com as soon as possible.

Orders are processed quickly, so we cannot guarantee changes or cancellations once an order has entered processing or shipped.

Business Hours

Customer support inquiries are handled Monday through Friday, excluding major holidays.

Messages received outside normal business days will be answered as soon as possible on the next available business day.

We're Happy to Help

Thank you for shopping with Palm Picks & Co. We appreciate your business and are committed to providing a positive shopping experience.

For all customer service inquiries:

Palm Picks & Co.
Email: palmpicksco@gmail.com

Mailing/Approved Return Address:
5039 Pinebreeze Ct.
West Palm Beach, FL 33415
United States

Last updated: October 4, 2026